1. Digital Products

• All sales are final. Since products are delivered digitally, we do not offer refunds once the order has been fulfilled.

2. Wrong / Failed Delivery

• If you did not receive your product or received the wrong item, contact us immediately on Telegram @zirelix with your order ID and transaction details. We will investigate and ensure you receive what you purchased.

3. Fraud & Abuse

• We reserve the right to refuse refunds in cases of suspected fraud, chargeback abuse, or violation of our Terms of Service.

4. Exceptions

• Refunds may only be considered in rare cases at our sole discretion.